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Support for your Odyssey Mobile Sink Hand Wash Unit

Use our support area to find out future information about your Odyssey Mobile Sink, from product maintenance, spare parts, services, and FAQ’s.

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Warranty

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Need help with your sink?

Service & Inspection

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FAQs

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Contact Us

Telephone: 0330 088 3628

General Email: [email protected]

Sales Email: [email protected]

FAQs
Can I extend the warranty?

Yes, an additional years warranty is £75 plus VAT.  Our Sales Team will contact you once your 12 months warranty is over to see if you wish to extend.

Is your packaging eco-friendly?

The cardboard box containing our Mobile Sink Units are made from FSC certified paper, meaning it comes from responsibly managed forests, controlled sources, recycled materials, or a combination of these and can also be recycled. We are constantly seeking out new ways to improve our packaging, so if you have any recommendations, email us at [email protected]

How should I store my Odyssey Mobile Sink?

Before storing the unit, all water must be drained to protect the unit from freezing. Remove all water from both the fresh and the wastewater containers. Place the freshwater container back into the unit with the freshwater pipe in the correct position in the water container.

Something from my order is missing/faulty/incorrect - what do I do?

If you’re unlucky enough to receive a faulty or incorrect item or you’re missing something from your order we’re really sorry for the error (it doesn’t happen very often, we promise!)

Please give us a call on 03300 883628 between 09:00 – 17:00 Monday to Friday or send us an Email: [email protected] or even live chat us and we will fix it for you, pronto and with the minimum fuss we promise!

How do our sinks work?

See how our sinks work in an informative video.

Watch the video

D3, 187 Park Lane, Castle Vale,
West Midlands, B35 6AN

Tel: 0330 088 3628

Email: [email protected]

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