Help & Support

Servicing

Our Odyssey portable hand wash basins are designed to be sturdy and hard wearing but every now and again you might want to give your portable hand wash basin a little TLC by getting it serviced. Prices start from as little as £99.00 excl VAT and this includes free return delivery to mainland UK postcodes (excluding highlands & islands).

Standard Service £99.00

Relating to our Odyssey 100 Mobile Sink, Odyssey 400 Mobile Sink, Odyssey 1000 Mobile Sink, Odyssey 1500 and our Odyssey Junior Ranges.

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Service Plus £199.00

For our Odyssey 1000+ Mobile Sink, Odyssey 1500 Spray and Odyssey 2000.

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Gold Service £249.00

As large and often bespoke mobile sink units, the gold service is suitable for our Odyssey 3000 Mobile Sinks and our Freestyle Sink Solutions including our innovative Freestyle Freeflow Sink.

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Our Odyssey Mobile Sink units looking to be serviced must have all water containers emptied, boxed for collection and clearly labelled with our full address details. Our customer services team will make sure you are sent packaging for the collection and will arrange a suitable collection date to suit your requirements. Our goal is to keep our portable sinks units working and in the very best condition as we know they can then withstand years and years of use. We look to turn around all services within 7- 10 working days and sooner where workloads allow.

If you are simply looking for guidance or advice in setting up your portable hand wash basin then we also offer a Facetime Service where an Engineer will give you a quick call and chat through set up

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